Return policy

RETURN POLICY

All sales are final. Please order carefully to be sure you get products that are right for you. If there is a product defect or a problem with your order, please email us for the quickest response.

Exchanges
To be eligible for an exchange, you must first alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.

Return Instructions:
For Customers in North America, South America, Central America, Asia (except parts closer to Europe), and Australia:

• Ship your return to our Los Angeles location:
  Attn: SSUR Returns
  16207 Minnesota Ave
  Paramount, CA 90723

For Customers in Europe, Africa, the Middle East, and Western Asia:

• Ship your return to our Odessa location:
  Attn: SSUR Returns
  34 Preobrazhens'ka Street
  Odesa, Ukraine 65045